Cancellation/Refund Policy 

Paddle Camp Cancellation Policy

·       All cancellations/refunds are subject to $15 admin fee.

·       Up to 14 days before the start date, you may cancel your registration and receive either a refund or credit towards a future program, valid for one year. Credits can be transferable between participants in the same immediate family. 

·       Cancellation requests made less than 14 days prior to the camp week must have an attached medical note in order to obtain a refund.

·       No refunds will be issued if a participant leaves a camp due to disciplinary issues.

·       All cancellation/refund requests must be done in writing to registrar.cdbcc@gmail.com. Refund requests may take up to 2 weeks to process.

·       Refunds are not granted for inclement weather.

·       If our camp/program is canceled due to COVID-19, we will offer a full refund, less a $15 admin fee; or credit to a future program offered by Collingwood Paddling Club, valid for one year.  

Recreational Canoe Program Cancellation Policy

·       All cancellations/refunds are subject to $15 admin fee.

·       Up to 14 days before the start date, you may cancel your registration and receive either a refund or credit towards a future program, valid for one year. Credits can be transferable between participants in the same immediate family. 

·       Cancellation requests made less than 14 days prior to the program start date must have an attached medical note in order to obtain a refund.

·       No refunds will be issued if a participant leaves the program due to disciplinary issues.

·       All cancellation/refund requests must be done in writing to registrar.cdbcc@gmail.com. Refund requests may take up to 2 weeks to process.

·       Refunds are not granted for inclement weather. Coaches/Program Coordinators will do their best to reschedule sessions in the current season.

·       If the program is canceled due to COVID-19, we will offer a full refund, less a $15 admin fee; or credit to a future program offered by Collingwood Paddling Club, valid for one year.

All Other Programs/Memberships

·       Participants in any course/program which is cancelled due to not meeting minimum registration levels or for any other reason will be offered spaces in similar courses or refunds prorated based on the proportion of the course remaining.

·       No refunds will be issued if a participant leaves a course/program due to disciplinary issues.

·       All cancellation/refund requests must be done in writing to registrar.cdbcc@gmail.com. Refund requests may take up to 2 weeks to process.

·       All refunds are subjects to a $15 administration fee.

·       If the program is canceled due to COVID-19, we will offer a full refund, less a $15 admin fee; or credit to a future program offered by Collingwood Paddling Club, valid for one year.